Era Beauty® strives to provide high quality products and service to our customers. We make every effort to be sure your ordering experience is pleasant and that you are satisfied with your purchase.

When you receive your order, look it over carefully and make sure you received what you ordered.

Era Beauty® will gladly accept your returns, should it be necessary, as outlined below.

You may return an item for exchange. 

We will provide a refund, less shipping charges for one item.  If you are trying the line, please try one color before you purchase the entire line.

Returns and exchanges must be returned within 30 days of receipt of order.
Defective product will be exchanged within one year of purchase.

Return product along with your name, address, phone number, reason for exchange and replacement product needed to:

Era Beauty
Returns & Exchanges
9234 Deering Ave.
Chatsworth, CA 91311

Additional shipping & handling charges may apply.